![]() I thought it was a bug, but no – it’s by design. ![]() I thought it was just a misconfiguration but then I checked the “Get-CsRgsWorkflow” export we did earlier (Never underestimate documenting!) and all workflows that were set to “ Managed: True” are now set to “ Managed: False“. Opening the Workflow – I can’t see the managers and the workflow is set to “Unmanaged”. ![]() The next week I’m getting a phone call saying the Response Groups’ managers can’t change some of the settings they used to be able to. We tested and confirmed that calls are coming through and the response groups are all working as expected – that was easy. I was double-checking my self against Greig Sheridan‘s very detailed guide and as expected, everything worked just fine. Noticed something weird during a recent upgrade to from Lync Server 2013 to a new Skype for Business Server pool.
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